Patron Privacy Matters

Posted by InfoLit Learning Community on 12/14/18 10:00 AM

Maybe you’ve considered journey mapping of patron experiences as a way to improve your library’s services. Or you might be conducting other user research as part of your work or for a library school assignment. Either way, patron privacy should be a first concern. Two new resources will be of assistance as you consider how to protect patron data and other sensitive information that you gather.


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